As a result of the COVID-19 pandemic, we've temporarily adjusted our cancellation and transfer terms to give you maximum flexibility when making travel plans. Should we need to revert to our standard policy in the future, we'll notify all travelers and provide a generous grace period before it takes effect.
Updated cancellation policy (In effect until further notice)
Travelers may transfer or cancel their reservation without penalty should they no longer feel comfortable proceeding with their planned departure due to the COVID-19 outbreak.
Standard cancellation policy (Currently inactive)
If you decide to cancel your trip, the following fees apply and are due to POC Adventures at the time (prior to departure) we receive written notice of your cancellation.
|91 or more days||$0|
|61 to 90 days||$400|
|31 to 60 days||50% of trip cost|
|0 to 30 days||100% of trip cost|
For one and two night POC lodge trips, the following fees apply and are due to POC Adventures at the time (prior to departure) we receive written notice of your cancellation.
|30 or more days||$0|
|15 to 29 days||50% of trip cost|
|0 to 14 days||100% of trip cost|
Some trips have specific cancellation fees, which are noted on the trip itinerary. Please see the specific trip itineraries for details.
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